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A METHOD FOR DEVELOPING CHURCHMANIAN KNOWLEDGE MANAGEMENT SYSTEMS
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| Title | A METHOD FOR DEVELOPING CHURCHMANIAN KNOWLEDGE MANAGEMENT SYSTEMS |
| Author | Linden, Lars
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| Keywords | singerian inquiring systems
knowledge management systems
churchmanian knowledge management systems
problemography
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| Abstract | Some problems confronted by managers include ill-formulated wicked planning problems, a type of problem that is difficult to solve because, in part, it is difficult to know what the problem is. The Churchmanian Knowledge Management Systems (CKMS) (Richardson & Courtney, 2004) is comprised of design principles for aiding system designers, managers, and clients who make decisions pertaining to these ill-formulated wicked planning problems. Problemography theory is proposed as a method for developing a CKMS. The method aims to measure CKMS development by using development tools that enables stakeholders and theoreticians to clarify CKMS development. A study was conducted to test a proof-of-concept development tool. The tool tested is a proposed list of processes that occur during CKMS development, processes derived from Churchman s (1971) Singerian inquiring systems theory. A gap analysis was performed whereby the proposed processes were compared with the processes found during a case study of people confronting issues related to the  wicked problem of Florida s invasive plant problem. A second study was conducted to explore possible design principles for developing a CKMS. Two proposed design principles, Every Person Principle and Connectedness Caretaker Principle, were used to develop a Describe a Wicked Problem Inquiring System (DAWP), a Web site which aims to enable inquirers to confront wicked problems. Participants in the study formulated problems related to Florida s native plants and suggested potential solutions. Using Wengraf s (2001) theory-driven qualitative research, interviews with participants were analyzed and the results suggest that the Web site being developed enabled the consideration of the ethical ramifications of knowledge. |
| Adviser | Courtney, James
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| Publisher | University of Central Florida |
| Degree | Ph.D.
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| Degree Discipline | Department of Management Information Systems
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| Degree Grantor | Business Administration
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| Degree Program | Business Administration PhD
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| Graduation Date | 2010-01-01 |
| Type | Doctoral dissertation
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| Access Level | Public - Allow Worldwide Access
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| Release Date | 2010-05-07 |
| Repository | University Archives
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| Repository Collection | Electronic Theses and Dissertations
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| Identifier | CFE0003098 |
| Access Link | http://purl.fcla.edu/fcla/etd/CFE0003098 |
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